How long do QIKPACs take to charge? The QIKFIT Power Supply Unit (PSU) is rated at 70W. To calculate the time to charge, simply divide

What if a QIKPAC battery fails? If it is within the warranty period, then subject to testing at an OE facility (whereupon the battery will

How can I check the charge status of a QIKPAC Battery? The four LEDs provide a visual indication of the battery status. When the battery

Can QIKPAC Batteries be removed to charge at a charging station, rather than in the furniture? If QIKPAC Batteries are panel mounted, a QIKPAC Removal

What is the lifespan of a QIKPAC battery? QIKPAC batteries are designed to have a lifespan between 5 & 10 years. Commonly with cell phones,

How do I dispose of old/damaged batteries? When Lithium Ion batteries reach the end of their life, either through age or damage, they must be

Is there a theft protection for the QIKPAC battery and charging dock? No. The fact that the QIKPAC Batteries only connect to a proprietary Wieland

How do I know when the QIKPAC is fully charged, can it be overcharged? When a QIKPAC battery is fully charged, all four LEDs will

How are watt-hours calculated? • Watt-Hours (Wh) are calculated as : Watts x Time (Hours)• 1 Watt x 1 Hour = 1 Wh• 1 Watt

What is the weight of a QIKPAC battery? Approximately 2.87 lbs. (1.3kg). Do you need more information? Our expert team are ready to answer anyother

Is QIKPAC safe? Yes. OE has designed QIKPAC based on an industry-proven battery format, the 18650 cell, as used in electric cars. OE uses certified

How do you ship QIKPAC batteries? Li-ion batteries are categorized as Class 9 Dangerous Goods and therefore require additional shipping requirements over standard packages. OE

Can I use QIKPAC batteries in soft furnishings – will it get hot? The QIKPAC battery has been tested to the safety standards set out

How do I update the firmware on QIKPAC? If the firmware for your QIKPAC needs to be updated, please return to us for the update.

How does QIKPAC work? QIKPAC batteries store a total of 240 watt-hours of energy. 200Wh energy is available for use, released as 24V low-voltage DC

The QIKPAC battery isn’t working…what’s the problem? QIKPAC batteries will enter Sleep Mode if they have been discharged too far to protect themselves from being

What is the orange button for? The orange button allows the user to check the battery charge status (short press), or to put the battery

How do you charge a QIKPAC battery? QIKPAC batteries are charged by connecting them to an ANIMATE Power Supply Unit (PSU). A PSU can be

The QIKPAC doesn’t seem to work, what is the problem? If you have just received the QIKPAC, then it is in Sleep Mode – you

What international approvals does the battery have? Battery Safety and Control – IEC/UL 62133 Packaging – UN38.3 Electromagnetic Interference – FCC (US) and EMC (EU