Do you accept returns of QIKPAC batteries? OE does accept returns of unopened QIKPAC batteries to our Virginia facility. The return shipping cost will be chargeable to the customer and there will be a 25% restocking fee. It is a
Does ANIMATE QIKPAC meet UL standards? Yes, all ANIMATE components have been tested to applicable UL standards as well as IEC standards, although it should be recognised that some components do not require UL/IEC safety testing due to the low
How can I check the charge status of a QIKPAC Battery? The four LEDs provide a visual indication of the battery status. When the battery is in use: A short press of the orange button gives a 5-second display of
What is Sleep Mode? QIKPAC batteries are initially delivered in Sleep Mode. This is also the state the battery enters if it has been discharged too far. The battery will automatically exit Sleep Mode when it is charged. You can
What is the orange button for? The orange button allows the user to check the battery charge status (short press), or to put the battery to sleep or wake it up (long press). For more information, see the QIKPAC datasheet.
Can QIKPAC be mounted internally to the furniture and if so, how is the button accessed and LEDs seen? A QF05 remote button and LED indicator panel are being developed that will allow the QIKPAC Batteries to be hidden in
What is the lifespan of a QIKPAC battery? QIKPAC batteries are designed to have a lifespan between 5 & 10 years. Commonly with cell phones, Li-ion batteries are allowed to drain to 0% from a top charge of 100%. As
How many QIKPACs can be connected together? QIKPACs are built to be stacked with all the internal protections built into the design. If you would like to stack more than 4, then please contact us to discuss to ensure this
What happens if too many users overload an ANIMATE PSU (Power Supply) or QIKPAC battery? All outputs on QIKPAC Batteries are overload protected. Due to the large output capacity of a QIKPAC battery, you would need to be using more
How can the 24V TUF HP used and connected with other than OE PSU’s, with existing 24V supplies? TUF-HP will work on any stable 24V-30V DC supply. OE can manufacture adaptor cables to allow connection between the GST08 TUF-HP modules
What lengths of GST08 cable are available? We stock standard lengths of 6”, 19”, 39”, 59” & 78” GST08 interconnecting cables. Other lengths are available on request, subject to lead time and full box quantities. Do you need more information?
Can QIKPAC be mounted internally to the furniture and if so, how is the button accessed and LEDs seen? Can QIKPAC be mounted internally to the furniture and if so, how is the button accessed and LEDs seen? Do you
Are there any IP ratings for ANIMATE? e.g. use in Wet Rooms IP ratings identify levels of protection of people from, and water ingress to, hazardous parts. Within the ANIMATE range, the user-facing TUF-HP/ARC modules are completely low voltage (under
Can ANIMATE power a large screen TV/media wall? TOP TIP: OE has a shortlist of various size DC-powered TVs and monitors that are compatible with our QIKPAC batteries. Using these appliances is recommended for most efficient battery usage with your
How do I know when the QIKPAC is fully charged, can it be overcharged? When a QIKPAC battery is fully charged, all four LEDs will remain solid Blue. It is not possible to overcharge the battery as all the charging
Why do I need a PSU (Power Supply Unit)? The PSU converts incoming AC power to DC power to be stored in the QIKPAC battery. The PSU can be mounted into furniture alongside the battery and charged with a removable
What if a QIKPAC battery fails? If it is within the warranty period, then subject to testing at an OE facility (whereupon the battery will be analysed and interrogated) we should be able to determine what the fault was caused
Is there a theft protection for the QIKPAC battery and charging dock? No. The fact that the QIKPAC Batteries only connect to a proprietary Wieland connector, means that the batteries are worthless if removed from the premises of use. Do
What is a maximum cable length in a 24V installation? The ANIMATE system has been designed in a way to avoid long 24V cables. All cables suffer voltage drop due to resistance in the wires within, and this resistance increases
What can ANIMATE power? Whilst ANIMATE includes several components and “bringing the furniture to life” even covers mains operated power sockets, the pre-eminent feature of ANIMATE is the TUF-HP USB charger module. The Type-A USB (the more familiar larger connector)
Is the power loss and heat development via through surface charging higher than for built in chargers (like ARC80, ARC-G) where phones are put directly onto the charger? Heat development with ARC-H LD is far less than built-in chargers because
How do I dispose of old/damaged batteries? When Lithium Ion batteries reach the end of their life, either through age or damage, they must be disposed of appropriately. They must not be sent to landfill. Please check with your local authorities
How does QIKPAC work? QIKPAC batteries store a total of 240 watt-hours of energy. 200Wh energy is available for use, released as 24V low-voltage DC (direct-current). You can provide power for laptops, phones and other devices and power other DC
Can the Power Supply Unit (PSU) charge multiple batteries? The PSU can comfortably charge up to 3 batteries simultaneously. There may be instances where 4 batteries can be charged simultaneously, but note that this will increase charge time. The QIKPAC
Are ANIMATE components protected against spillage? IP ratings identify levels of protection of people from, and water ingress to, hazardous parts. Within the ANIMATE range, the user-facing TUF-HP USB modules are completely low voltage (under 30V DC). TUF-HP USB modules
Can any device be powered from ANIMATE? e.g. flat screens, printers. ANIMATE is primarily designed to power mobile devices, such as phones, tablets or laptops that take up to 60W (we have 100W solutions under development, but as no Type-C
Can QIKPAC Batteries be removed to charge at a charging station, rather than in the furniture? If QIKPAC Batteries are panel mounted, a QIKPAC Removal Tool is available to enable this. Instructions on the use of the QIKPAC Removal Tool
For use in public areas; is there any locking mechanism of the GST08? Yes we have a locking clip for the ANIMATE GST08 connectors. Do you need more information? Our expert team are ready to answer anyother questions that you
Can I use QIKPAC batteries in soft furnishings – will it get hot? The QIKPAC battery has been tested to the safety standards set out for Lithium Ion batteries and to comply with the limits set for them in terms
Why do ARC products need converter cables? ARC series products were developed before ANIMATE was even conceived. ARC80 and ARC-G run on 9V (Micro-USB) and ARC-H runs on 19V (3.5mm barrel). Each one requires a converter cable to change the
What is the QIKPAC CARRY? QIKPAC CARRY takes the QIKPAC battery and combines it with a convenient carry case for the user. The result is a stylish, portable battery pack that can be carried around by the user. QIKPAC CARRY
What do the LEDs mean on QIKPAC? The LEDs provide a visual indication of the battery status: when it is in use (a short press of the button to gives a 5-second display of the charge status), when it is
What if my device does not use 24V? ANIMATE QIKPAC batteries run on 24V DC power. If accessory products run on alternate voltages, an adapter (DC converter cable) is required to step down the voltage. OE’s ARC series of wireless
The QIKPAC doesn’t seem to work, what is the problem? If you have just received the QIKPAC, then it is in Sleep Mode – you can awaken it either by charging it or pressing and holding the button for 5
Is QIKPAC safe? Yes. OE has designed QIKPAC based on an industry-proven battery format, the 18650 cell, as used in electric cars. OE uses certified Li-ion cells from reputable manufacturers such as Samsung, Panasonic or LG, whose manufacturing quality controls
How do you ship QIKPAC batteries? Li-ion batteries are categorized as Class 9 Dangerous Goods and therefore require additional shipping requirements over standard packages. OE Electrics is certified to handle and ship Class 9 dangerous goods via FedEx and UPS
Is ANIMATE easy to install? ANIMATE refers to a system of components that when combined can power your furniture and bring it to life, whether mobile or fixed, allowing people to charge their mobile devices anywhere. Electrically, it is a complete
Are QIKPAC batteries easy to install into furniture? QIKPAC batteries are designed to form part of OE’s patented “QIKFIT” framework meaning all modules have a tool-less “press & click” install. All that is required is a standard width cut out
If I connect two 24V QIKPAC together does that make 48V? No, the QIKPAC Batteries are designed to connect in parallel, so by connecting QIKPAC together you do not increase the voltage (which remains at 24-30V depending on charge state),
What international approvals does the battery have? Battery Safety and Control – IEC/UL 62133 Packaging – UN38.3 Electromagnetic Interference – FCC (US) and EMC (EU & UK) Materials – ROHS, REACH Do you need more information? Our expert team are
If the QIKPAC Battery or PSU is built into a seat, is there any heat development, anything to consider when designing the units directly into furniture? All parts of the ANIMATE system have been tested to their respective safety standards
How do I update the firmware on QIKPAC? If the firmware for your QIKPAC needs to be updated, please return to us for the update. In the future this will be able to be completed by the end user or
Can ANIMATE power my height-adjustable table? The QIKPAC battery can power your height-adjustable table in a couple of different ways: Integrated battery power – QIKPAC battery By building batteries into the desk, you keep your furniture free of a mains
How long do QIKPACs take to charge? The QIKFIT Power Supply Unit (PSU) is rated at 70W. To calculate the time to charge, simply divide the usable capacity of the battery (200Wh by the power of the Power Supply Unit
Is ANIMATE easy to install? ANIMATE refers to a system of components that when combined can power your furniture and bring it to life, allowing people to charge their mobile devices anywhere – whether mobile or fixed. • Electrically, it
What is the difference between Type-A and Type-C USB? Type-A USB was designed as a connector for connecting peripheral devices, with low power consumption, such as keyboards or mice. Over recent years it has been adopted as a phone/tablet charging
What is the weight of a QIKPAC battery? Approximately 2.87 lbs. (1.3kg). Do you need more information? Our expert team are ready to answer anyother questions that you may have. get in touch with an expert Looking for something else?
How do you charge a QIKPAC battery? QIKPAC batteries are charged by connecting them to an ANIMATE Power Supply Unit (PSU). A PSU can be mounted in the furniture with the QIKPAC battery/batteries, in which case a user would simply
Can the ANIMATE PSU power multiple TUF-HP? Each QIKPAC Battery has two GST08 output connectors, each one capable of fully powering two TUF-HP USB modules through GST08 cables and a 2-way splitter (so 4 x TUF-HP total per QIKPAC). However,
Can the QIKPAC power multiple TUF-HP? Each QIKPAC Battery has two GST08 output connectors, each one capable of fully powering two TUF-HP modules, through GST08 cables and a splitter (ie: 4 x TUF-HP per QIKPAC). However, the likelihood is that
What are GST08 cables? GST08 cables are cables used with the ANIMATE system to transport the low-voltage energy between elements (e.g. between the QF30 PSU, QIKPAC battery and TUF-HP USB module. Do you need more information? Our expert team are
Can QIKPAC be charged directly from my solar panels? Yes, QIKPAC batteries can be charged from your renewable energy source. We can help take your QIKPACs completely off grid. The batteries need a regulated 29 – 31V supply. For solar
The QIKPAC battery isn’t working…what’s the problem? QIKPAC batteries will enter Sleep Mode if they have been discharged too far to protect themselves from being irreparably damaged. This feature extends the lifespan of the battery fivefold. To exit Sleep Mode,
What is the warranty for ANIMATE? Products within the animate range are warranted for 2 Years from the date of delivery. Please consult our full warranty document HERE Do you need more information? Our expert team are ready to answer
What is QIKDOC? QIKDOC is a docking station for QIKPAC CARRY. There are two versions of QIKDOC depending on your application: QIKDOC CONNECT This dock is connected to the electrical features of the furniture. An example would be the motor
How are watt-hours calculated? • Watt-Hours (Wh) are calculated as : Watts x Time (Hours)• 1 Watt x 1 Hour = 1 Wh• 1 Watt x 10 Hours = 10 Wh (e.g. standard cell phone battery)• 200 Watts x 1
Why do I need a PSU and TUF-HP rather than a single module? ANIMATE has been developed for installation into a wide variety of furniture applications, many of which have limited space for the user interface (ie: the USB connectors).
Customer Support
Tel: USA 1(844)-927-0600
sales@oeelectrics.com
Do you think you are in the wrong place? Use the drop-down below to select your region.
